"Values are what we value," Hastings declares in his presentation, and values "are shown by who gets promoted, rewarded or let go." Actual company values, he continues, "are the behaviors and skills that are valued in fellow employees."In other words, not platitudes framed on a wall, but what people consistently do and say - and how they do it and say it. Hastings and Taylor believe that
a great place to work isn't about free lunches or weekly massages. A great place to work is about "stunning colleagues," an organization filled with people who bring out the best in themselves and in everyone around them.So, even though I'm a little mad at Netflix right now over their price increases, I feel better knowing that they're trying to be human-hearted in corporate life. We need more of that.